Shipping Policy

Inspect Before Accepting

  • We strongly encourage our valued customers to thoroughly check the package for any potential damage or evidence of tampering before accepting or signing for delivery.

Complimentary Shipping

  • Ketox Jewelry ensures that all orders are dispatched with the consistent reliability and accountability of renowned carriers such as FedEx or UPS.

Additional Details

  • To understand more about our return process, please refer to our 15-Day Returns policy.

Estimated Shipping Time

  • For orders dispatched to U.S. addresses, each item's product details will display an estimated delivery date. This date is derived from an approximate calculation of days needed to process, pack, and deliver your purchase.
    • For orders placed before the cutoff on a regular weekday (Monday-Friday), we initiate processing on the same day.
    • Estimated Delivery Time For Domestic Order: 5 Days To 10 Days
    • Estimated Delivery Time For International Order: 10 Days To 15 Days
    • Orders made on public holidays, weekends, or after the daily cutoff will commence processing on the subsequent working day.
    • For our international customers, we will provide a tentative shipping date. The actual delivery date may vary due to transport duration and customs processing.

Alternative Shipping Addresses

  • If you anticipate being unavailable to sign for your delivery, Ketox Jewelry offers the convenience of shipping to your workplace or another preferable address. For our customers' protection against potential fraud, additional verification may be necessary for orders shipped to addresses different from the billing address.
  • If you or a trusted representative cannot sign for the package, consider the option of having it delivered to a local collection point, allowing you to pick it up at a suitable time. To arrange for this, please consult with a diamond and jewelry expert.

Delivery Specifications

  • Your chosen delivery method relates directly to your order's pre-tax value. This preferred free shipping method can be verified on the Shipping Information page during checkout. For a nominal fee, expedited shipping may be available, depending on the circumstances.

Shipping Preferences

  • All orders enjoy complimentary shipping via a trusted carrier, with the delivery speed dependent on the pre-tax total of your purchase.
    • Ketox Jewelry exclusively delivers to physical street addresses and does not cater to P.O. Box addresses.
    • If you won't be available to receive your package, please inform Ketox Jewelry at +91 7698520122. We can either reschedule your delivery or arrange for a pickup at a nearby facility.

Jewelry Packaging

  • Each jewelry piece is carefully placed in a plush pouch or a designated Ketox Jewelry box, offering a touch of luxury. The shipping details section on every product page provides a clear idea of how your chosen piece will be presented.

Diamonds and Set Rings Presentation

  • Each product dispatched by us is emblematically encased in the signature Ketox Jewelry packaging. Our engagement rings are meticulously presented in a luxurious ring box, nestled within an elegant presentation box—perfect for that special proposal moment. Along with this, the presentation box also contains your appraisal certificate and the GIA diamond grading report. Loose diamonds are elegantly showcased in a velvet-lined case, ensuring the gem's safety.


To understand how to safeguard your precious jewelry from potential loss, theft, or damage, please peruse our guide on insurance coverage for jewelry and unset diamonds.