Privacy Policy

At Ketox Jewelry, we understand the importance of your privacy and are committed to protecting it. Our customers are our top priority, and we strive to ensure that every interaction you have with Ketox Jewelry is positive and secure. This Privacy Policy outlines how we collect, use, and share your personal information to provide you with the best possible experience when using our services.

Updates to Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. When we make changes, we will revise the "last updated" date at the top of this page. We may also introduce new features or services, which will be subject to additional privacy rules disclosed at the time of their introduction.

Collection, Use, and Sharing of Information

At various points when you interact with Ketox Jewelry, you may choose to provide us with personal information. This information helps us provide and improve our services to you. We may also collect certain information automatically. Depending on how you engage with us, we may collect, use, and share the following categories of information:

  1. When You Navigate to Our Site:

    • Categories of Data We May Collect:

      • Information gathered through cookies and other tracking technologies
      • Device and browser information
      • Information gathered through web server logs
      • General location information

    • How We May Use The Data Collected:

      • To optimize site performance
      • To detect security issues and prevent fraud
      • To offer personalized content and advertising
      • To understand customer demographics, preferences, interests, and behavior

    • Who We May Share Your Data With:

      • Site optimization service providers
      • Site security service providers
      • Marketing service providers

    • Consequences Of Not Providing Data:

      • Site functionality may be affected
      • Inability to receive personalized content

  2. When You Interact with Features on Our Site:

    • Categories Of Data We May Collect:

      • Information gathered through cookies and similar tracking technologies
      • Product browsing history
      • Information provided through your Wishlist

    • How We May Use The Data Collected:

      • To provide information on items you viewed or added to your Wishlist
      • To improve our services and product offerings
      • To understand customer demographics, preferences, interests, and behavior

    • Who We May Share Your Data With:

      • Service providers who power site features

    • Consequences Of Not Providing Data:

      • Inability to receive personalized content
      • Some site features may not function properly

  3. When You Make a Purchase with Us:

    • Categories Of Data We May Collect:

      • Your full name
      • Your phone number
      • Your e-mail address
      • Your physical address
      • Your payment information

    • How We May Use The Data Collected:

      • To facilitate your purchase and provide requested services
      • To confirm and track your order
      • To detect and prevent fraud
      • To facilitate returns and warranty services

    • Who We May Share Your Data With:

      • Payment service providers
      • Shipping providers
      • Fraud and security service providers

    • Consequences Of Not Providing Data:

      • Inability to make a purchase or access certain services
      • Limited access to warranty and return services

  4. When You Contact Us:

    • Categories Of Data We May Collect:

      • Your full name
      • Your phone number
      • Your e-mail address
      • Your physical address
      • Your order details
      • Recordings of your calls

    • How We May Use The Data Collected:

      • To assist with your inquiries and orders
      • To improve our customer experience

    • Who We May Share Your Data With:

      • Our telecommunications and call recording service providers

    • Consequences Of Not Providing Data:

      • Inability to communicate with our Customer Service team

  5. When You Submit Information for Marketing Purposes or Share Items:

    • Categories Of Data We May Collect:

      • Your full name
      • Your e-mail address
      • Your friend’s name and e-mail address

    • How We May Use The Data Collected:

      • To provide information and offers relevant to you
      • To allow you to share Ketox Jewelry products with your friends
      • To administer contests and promotions

    • Who We May Share Your Data With:

      • Our marketing service providers

    • Consequences Of Not Providing Data:

      • Inability to receive updates or participate in promotions

  6. When You Review a Product:

    • Categories Of Data We May Collect:

      • Your full name
      • Your e-mail address
      • Your review of our product and any pictures you submit

    • How We May Use The Data Collected:

      • To provide other customers with reviews
      • To improve our services and product offerings

    • Who We May Share Your Data With:

      • Our product review service providers

    • Consequences Of Not Providing Data:

      • Inability to post a product review

  7. When You Interact with Us via Social Media:

    • Categories Of Data We May Collect:

      • Your name
      • Your social media username
      • The content of your social media post

    • How We May Use The Data Collected:

      • To provide information and offers relevant to you
      • To respond to your comments and inquiries
      • To administer contests and promotions

    • Who We May Share Your Data With:

      • The social media platform on which you interact with Ketox Jewelry

    • Consequences Of Not Providing Data:

      • Inability to interact with Ketox Jewelry on social media

  8. When You Book an Appointment at Our Showrooms:

    • Categories Of Data We May Collect:

      • Your full name
      • Your e-mail address

    • How We May Use The Data Collected:

      • To process your appointment request

    • Consequences Of Not Providing Data:

      • Inability to book an appointment

Additional Information and Rights

For additional information on how we use your data and your rights regarding your personal information, including opt-out procedures, please refer to our full Privacy Policy available on our website. If you have any questions or concerns, please contact us using the provided contact information.

Conclusion

Your privacy is important to us at Ketox Jewelry, and we are committed to protecting your personal information. We value your trust and strive to provide you with a secure and enjoyable experience when interacting with us. Thank you for choosing Ketox Jewelry.

How To Contact Us

If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by any of the following means:

By Telephone: +91 7698520122
By Email: support@ketoxjewelry.com